Once your purchase is completed, you will receive an order confirmation email. The TRODE team will process your order immediately so that you receive your products as soon as possible.

If you have not received your order within the working days specified below, please contact us with your order number so that we can review and provide a solution as quickly as possible.

Delivery time

• Ho Chi Minh City: 1 – 3 working days
• Other provinces in Vietnam: 3 – 7 working days

Delivery times may vary during peak periods such as new collection launches, Black Friday, or national holidays.

Shipping fees

• Ho Chi Minh City: 25,000đ – 30,000đ
• Other provinces: 35,000đ – 45,000đ (depending on area and courier service)
• Free shipping on all orders over 1,500,000đ.

Notes

• Please make sure your delivery address and phone number are accurate and complete.
• TRODE is not responsible for delays or failed deliveries caused by incorrect or missing shipping information.